Privacy First, Always.

Privacy Policy

Privacy Policy

1.

Introduction

At Carbon Centrum, we are committed to safeguarding the privacy and security of our customers' personal data. This Data Privacy and Protection Policy outlines how we collect, use, store, and process customer data in compliance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR).

1.

Introduction

At Carbon Centrum, we are committed to safeguarding the privacy and security of our customers' personal data. This Data Privacy and Protection Policy outlines how we collect, use, store, and process customer data in compliance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR).

2.

Scope

This policy applies to all customers who use our services, products, or interact with Carbon Centrum in any way that involves the processing of personal data.

2.

Scope

This policy applies to all customers who use our services, products, or interact with Carbon Centrum in any way that involves the processing of personal data.

3.

Data Collection and Usage


3.

Data Collection and Usage


3.1.

Personal Data

We will collect and process only the necessary personal data required to provide our services and fulfill our contractual obligations. Personal data may include but is not limited to:


  • Name, address, and contact details

  • Email address and phone number

  • Payment information

  • Purchase history and preferences

  • IP address and device information (for website visitors)

3.1.

Personal Data

We will collect and process only the necessary personal data required to provide our services and fulfill our contractual obligations. Personal data may include but is not limited to:


  • Name, address, and contact details

  • Email address and phone number

  • Payment information

  • Purchase history and preferences

  • IP address and device information (for website visitors)

3.2.

Purpose of Data Processing

Customer data will be processed for the following purposes:


  • To provide our products and services to customers

  • To process payments and manage billing

  • To communicate with customers regarding their orders or inquiries

  • To improve our products and services based on customer feedback

  • To personalize the customer experience and offer tailored promotions

  • To comply with legal obligations and regulatory requirements

3.2.

Purpose of Data Processing

Customer data will be processed for the following purposes:


  • To provide our products and services to customers

  • To process payments and manage billing

  • To communicate with customers regarding their orders or inquiries

  • To improve our products and services based on customer feedback

  • To personalize the customer experience and offer tailored promotions

  • To comply with legal obligations and regulatory requirements

3.3.

Data Minimization

We will only collect and retain customer data that is necessary and relevant to the specified purposes. We will not collect excessive or unnecessary data.

3.3.

Data Minimization

We will only collect and retain customer data that is necessary and relevant to the specified purposes. We will not collect excessive or unnecessary data.

4.

Data Security


4.

Data Security


4.1.

Data Confidentiality

We will implement appropriate technical and organizational measures to ensure the confidentiality and integrity of customer data. Access to customer data will be restricted to authorized personnel and third-party processors who require it for the performance of their duties.

4.1.

Data Confidentiality

We will implement appropriate technical and organizational measures to ensure the confidentiality and integrity of customer data. Access to customer data will be restricted to authorized personnel and third-party processors who require it for the performance of their duties.

4.2.

Data Access Controls

Access to customer data will be granted based on the principle of least privilege. Only individuals with a legitimate need-to-know will be given access to customer data.

4.2.

Data Access Controls

Access to customer data will be granted based on the principle of least privilege. Only individuals with a legitimate need-to-know will be given access to customer data.

4.3.

Data Storage and Retention

Customer data will be stored securely for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

4.3.

Data Storage and Retention

Customer data will be stored securely for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

5.

Customer Rights

Customers have the following rights concerning their personal data:


  • Right to access their personal data

  • Right to correct inaccurate or incomplete data

  • Right to erasure (in certain circumstances)

  • Right to restrict processing (in certain circumstances)

  • Right to data portability (where applicable)

  • Right to object to processing (in certain circumstances)

  • Customers can exercise their rights by contacting our customer support or Data Protection Officer.

5.

Customer Rights

Customers have the following rights concerning their personal data:


  • Right to access their personal data

  • Right to correct inaccurate or incomplete data

  • Right to erasure (in certain circumstances)

  • Right to restrict processing (in certain circumstances)

  • Right to data portability (where applicable)

  • Right to object to processing (in certain circumstances)

  • Customers can exercise their rights by contacting our customer support or Data Protection Officer.

5.1.

Account Deletion and Data Removal

At Carbon Centrum, we respect your right to privacy and control over your personal data. If at any point you decide to stop using our services and wish to have your account and all associated personal data deleted from our system, we provide a straightforward process for account deletion and data removal.


To request the deletion of your account and removal of your personal data, please send an email to account_deletion@carboncentrum.com with the subject line "Account Deletion Request". In your email, please include your full name and the phone number associated with your account to help us accurately identify your account for deletion.


Upon receiving your request, we will take the necessary steps to securely delete your account and all personal data associated with it from our systems. We will also confirm the completion of your request via email. Please note that this process may take up to 30 days to complete, in accordance with regulatory requirements and to ensure the thorough removal of your data.


We are committed to ensuring the privacy and security of your personal data. If you have any questions or concerns regarding the deletion of your account and data, or any other privacy matters, please do not hesitate to contact us at the provided email address.


5.1.

Account Deletion and Data Removal

At Carbon Centrum, we respect your right to privacy and control over your personal data. If at any point you decide to stop using our services and wish to have your account and all associated personal data deleted from our system, we provide a straightforward process for account deletion and data removal.


To request the deletion of your account and removal of your personal data, please send an email to account_deletion@carboncentrum.com with the subject line "Account Deletion Request". In your email, please include your full name and the phone number associated with your account to help us accurately identify your account for deletion.


Upon receiving your request, we will take the necessary steps to securely delete your account and all personal data associated with it from our systems. We will also confirm the completion of your request via email. Please note that this process may take up to 30 days to complete, in accordance with regulatory requirements and to ensure the thorough removal of your data.


We are committed to ensuring the privacy and security of your personal data. If you have any questions or concerns regarding the deletion of your account and data, or any other privacy matters, please do not hesitate to contact us at the provided email address.


6.

Third-Party Data Processors

We may engage trusted third-party processors to assist in providing our services, such as payment processors or customer support platforms. We will ensure that such third parties adhere to data protection standards and implement appropriate safeguards for the processing of customer data.

6.

Third-Party Data Processors

We may engage trusted third-party processors to assist in providing our services, such as payment processors or customer support platforms. We will ensure that such third parties adhere to data protection standards and implement appropriate safeguards for the processing of customer data.

7.

Data Breach Notification

In the event of a data breach involving customer data, Carbon Centrum will take immediate action to mitigate the impact and promptly notify affected customers and relevant authorities, as required by applicable laws.

7.

Data Breach Notification

In the event of a data breach involving customer data, Carbon Centrum will take immediate action to mitigate the impact and promptly notify affected customers and relevant authorities, as required by applicable laws.

8.

Consent

By using our services or providing personal data to Carbon Centrum, customers consent to the processing of their data as outlined in this policy.

8.

Consent

By using our services or providing personal data to Carbon Centrum, customers consent to the processing of their data as outlined in this policy.

9.

Policy Review

This policy will be reviewed periodically and updated as necessary to comply with changes in legal or regulatory requirements and business practices.

9.

Policy Review

This policy will be reviewed periodically and updated as necessary to comply with changes in legal or regulatory requirements and business practices.

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